Privacy Policy

What we collect

What you type into our enquiry form: your name, phone number, district and state, the capacity you need and, if you tell us, what you plan to store.
What your browser sends: pages visited, approximate location, device and browser type, and how you arrived here — collected through Google Analytics and Google Ads in the ordinary way.
If you call or message us on WhatsApp: your phone number and the contents of that conversation.

Why we use it

To reply to your enquiry, prepare an indicative cost and capacity assessment, and arrange a site visit if you want one.
To send you material you asked for, such as the credentials document.
To understand which pages and advertisements are useful, so we spend less on the ones that are not.

We do not sell your information, and we do not share it with other companies for their marketing.

Who can see it

Our own staff who handle enquiries, and the service providers that run our website, forms, e-mail and analytics on our behalf — currently Google (Analytics and Ads) and our form and hosting providers. They process it only for us.

Cookies and advertising

This site uses cookies for analytics and advertising measurement. You can block or delete cookies in your browser settings and the site will still work. You can opt out of personalised Google advertising at adssettings.google.com.

How long we keep it

Enquiry details are kept while the opportunity is live and for three years afterwards, because cold storage projects take years to come back. Analytics data follows Google's standard retention period.

Your choices

Write to upendra@coldcareservices.com and we will tell you what we hold about you, correct it, or delete it. If you ask us to stop contacting you, we will.

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